For hosts in Costa Rica · Airbnb, VRBO, Booking and direct bookings
Your guest arrives, gets in and finds everything they need.
BeMyGuest.guide builds a welcome guide for every booking, in your guest's language and with their name, and creates your smart-lock code for their dates. All you send is a link.
Currently open to rentals in Costa Rica. Somewhere else? Write to us and let's talk.
No smart lock? The guide shows your key box code, and if you want to install one, we can advise you.
What you stop repeating for every booking
“What's the Wi-Fi password?”
Network, password and a QR code to join without typing.
“How do I get in?”
The door code, the key box and a short video on how to use them.
“What time is check-out?”
Times, location, directions and house rules on a single page.
Everything your guest needs, without you on call
The welcome guide
A phone-first page your guest opens from the platform's message. No apps, no passwords.
- Greets your guest by name and shows their booking dates.
- In their language: Spanish and English built in, plus any language you add.
- Works offline: it stays on the phone and opens at the door even with no signal.
- Wi-Fi with a QR code, the key box, and details that copy with one tap.
- Arrival directions with photos and short videos.
- Appliance manuals (air conditioning, washing machine…) as a link, a PDF or text.
- Downloadable as a PDF, for guests who want it at hand.
- Opens the electric gate from the guide once your guest is nearby.
Door codes you never type
Connect your Igloohome lock, or one you use with the Smart Life, Tuya Smart or eWeLink app, and every booking gets its own code, valid only between check-in and check-out.
- Created when the booking comes in, removed if it is cancelled.
- Guests only see a code once the lock has it; if something fails you see it in the panel, and nobody gets a code that doesn't open.
- Change the dates and the code follows the new stay.
- Regenerate or revoke a code from the panel whenever you need to.
- Your electric gate too: with a Smart Life, Tuya Smart or eWeLink device on the motor, guests open it from the guide during their stay.
- No lock or gate device yet? We can advise you on choosing one.
Your calendars, in sync
Bookings arrive on their own from Airbnb, VRBO, Booking or any iCal calendar, every 30 minutes.
- Cancellations are detected and their code is removed.
- Outgoing calendars so each platform sees the dates taken on the others.
- Direct bookings are added by hand in the panel.
One panel for you and your team
Your properties and bookings in one place, on your phone too.
- Bookings at a glance: current, upcoming and recent.
- Roles for cleaning, maintenance, front desk and finance: everyone sees only what they need.
- A cleaning board with the check-outs of the coming days.
- Guide analytics: when it is opened, what gets read and from which country, without storing IP addresses.
- Your brand colour on the panel and the guide.
Ready in three steps
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1
Connect
Add your property, your platforms' calendars and, if you have them, your smart lock or your gate device.
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2
Write the guide once
Wi-Fi, arrival, rules, restaurants and manuals, per property and in your languages. It serves every booking.
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3
Send the link
Put it in the platform's automatic message. Every guest gets their own guide, with their name and their code.
Pricing
One price per property per month
Everything included. Write to us and we'll tell you the price for your rental.
- Welcome guide in all your languages
- Automatic door codes
- Calendar sync
- Team, roles and analytics
- Unlimited bookings and users
Monthly invoice, paid by bank transfer. Currently open to rentals in Costa Rica. Somewhere else? Write to us and let's talk.
Ask for pricingFrequently asked questions
What if my rental isn't in Costa Rica?
For now we open accounts in Costa Rica, but write to us anyway: we'll talk through your case and see if there's a way. Your guests, on the other hand, can come from anywhere: the guide shows in their language.
Does my guest need to install anything?
No. It is a link that opens in the phone's browser. They can add it to their home screen and open it offline if they like.
Which locks are supported?
Igloohome and, above all, anything you control with the Smart Life or Tuya Smart app (many brands use it, such as Nexxt, Steren, Lloyd's, Moes and many others) or with eWeLink (such as Sonoff). If your lock or gate device works from one of those apps, it will most likely work here; if in doubt, write to us and we'll check. Each host connects their own account.
Can it open the gate?
Yes. An electric gate opens from the guide through a Smart Life, Tuya Smart or eWeLink device (or Igloohome) wired to the motor, or through your own system's link. It only works during the stay, when the guest is near the property.
What if I don't have a smart lock?
The guide works just the same: it shows your key box code, the directions and everything else. You can connect a lock later, and if you have no lock or gate device, we can advise you on choosing one.
Which platforms does it work with?
Any that offers an iCal calendar: Airbnb, VRBO, Booking and others. Direct bookings are added by hand.
Which languages is the guide in?
Spanish and English built in. You can add other languages and write the content in each; guests switch language with one tap.
What about my guests' data?
Every account is isolated from the others and your lock credentials are stored encrypted. Guide analytics never store IP addresses.
How do I pay?
You get a monthly invoice based on your number of properties and pay it by bank transfer.
Want it for your rental?
Write to us and we'll set up your account. Outside Costa Rica? Let's talk.
Request access